Professional Support Options
At West Coast Processing, we are committed to helping you manage and expand your business, and we are here for you every step of the way. Our support process increases your operational effectiveness and lowers your costs through a variety of online resources and direct, live phone access to our subject matter experts. This allows you to focus on running your business. Our goal is to meet your unique requirements and help you grow.
We have dedicated resources for merchants, partners, and developers.
Merchant Support
Partner Support
Unlimited free access to our Merchant Knowledge Base accessible through the West Coast Processing Manager.
Unlimited access to our Partner Knowledge Base accessible through the Partner Portal
Email all questions to our Support Team. Response time is 2-3 hours. For immediate help please call Merchant Support.
Email questions to our Partner Support Team. Response time is 2-3 hours. For immediate help please call Partner Support Team.
Get In Touch With Us
Whether you’re a global banking group, a payments startup, a national retailer, a local store or an individual looking for more control over your money, we’re developing new technologies and tools for you right now.
To see how we can help you, please get in touch, any time.
Operating Hours:
Monday: 8 AM – 5 PM
Tuesday: 8 AM – 5 PM
Wednesday: 8 AM – 5 PM
Thursday: 8 AM – 5 PM
Friday: 8 AM – 5 PM
Saturday: CLOSED
Sunday: CLOSED